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Do you offer a newsletter?

Yep! We try not to send newsletters out too much, but you can sign up here

Can you help me create an idea I have, or help me run a GB?

Yes! We have the means to design, manufacture, and deliver your product either at a prototype or complete stage. Just email us with an outline!

I found an error on your website!

Create a support ticket and we will thank you graciously ;)

Why is my shipment taking so long?

If you do not have a tracking number, please contact us. Royal Mail International also uses your local postal delivery service, and can take time to change services.

Do you ship worldwide?

Yes we do! Please use our shipping calculator on check-out.

How long do refunds take?

Once refunds are actioned, they are instant.

Where do you ship from?

We ship from Norfolk, UK.

How can I send my order back?

Simply contact us and we will get it sorted. If it's a general return, you can find our return information on your package, or just contact us. If it's an issue with your item, please contact us and we'll arrange free return shipping.

How can I pay?

We accept PayPal/Credit/Debit card at the moment.

How long does it take for my order to be shipped?

We usually ship same day if ordered before midday. If it is a custom built keyboard and/or assembled, orders can take 2-3 weeks. A couple items (i.e. branded keyboards (Vortex, Filco)) come from another UK supplier. These can take a couple days longer.

When will Corsair release an ISO version of their RGB keyboards?

We don’t know. No one but Corsair knows right now, and that is even if they will. The Corsair RGB keyboards have gained a lot of popularity over the last few months, and we ourselves are excited to get our hands on an ISO one, so we will promise to let you know as soon as we do.

Which size mechanical keyboard should I get?

Again, this is totally personal preference. I have a friend who loves compact 60% boards, and another friend who needs a full-size board with as many extra function keys as he can get, and I myself have come to love tenkeyless boards. For this one you really need to think about what you want to use it for, then decide how the size will impact that. If you travel a lot, then think about a 60% or tenkeyless. If you play a lot of RPGs or MMOs then maybe you need a full-size board with function keys.

Which switch is best for me?

There is no way of knowing that until you try. Originally, I thought Cherry MX Blacks were my favourite, until I had a go on Cherry MX Reds. Then I tried MX Browns and have since changed my mind again. If you are new, I would say going for Browns or Reds is a safe bet, but you may be someone who prefers a key more clicky, or more tactile, or more stiff. You never know until you try.