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Yep! We try not to send newsletters out too much, but you can sign up here
Yes! We have the means to design, manufacture, and deliver your product either at a prototype or complete stage. Just email us with an outline!
Create a support ticket and we will thank you graciously ;)
If you do not have a tracking number, please contact us. Royal Mail International also uses your local postal delivery service, and can take time to change services.
Yes we do! Please use our shipping calculator on check-out. Customers in the EU: please be aware that non-express shipping can take a long time, and that you will be responsible for paying VAT through your country's customs agency when it does arrive.
Once refunds are actioned, they are instant.
We ship from Norfolk, UK.
Simply contact us and we will get it sorted. If it's a general return, you can find our return information on your package, or just contact us. If it's an issue with your item, please contact us and we'll arrange free return shipping.
We accept PayPal/Credit/Debit card at the moment.
Our current order processing time is 1-3 working days (Monday to Friday). You'll get an email when your order is completed, Royal Mail will usually collect the following weekday morning. If it is a custom built keyboard and/or assembled, orders can take 2-3 weeks. A few items (i.e. branded keyboards (Vortex, Filco), Tai Hao keycaps) come from another UK supplier. These can take a couple days longer.